Privacy Policy

Last updated: January 2024

Introduction

radiant-seed ("we", "our", or "us") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our office cleaning services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete contact forms or enquiry forms on our website
• Request a quote for our services
• Subscribe to our communications
• Communicate with us via email or other channels

This information may include:

• Name and job title
• Company name and address
• Email address
• Service preferences and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Process and manage service bookings
• Send you relevant information about our services
• Improve our website and services
• Comply with legal obligations
• Analyse website usage patterns

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Your consent where you have provided it
• The performance of a contract with you
• Compliance with our legal obligations
• Our legitimate business interests, provided these do not override your rights

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service providers who assist in our operations (subject to confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing of your information
• Request portability of your information
• Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

radiant-seed
45 Commercial Street
Manchester, M2 4HQ
United Kingdom
Email: [email protected]