Our commitment to protecting your data under the General Data Protection Regulation
Last updated: January 2024
radiant-seed is committed to ensuring the security and protection of the personal information that we process, and to providing a compliant and consistent approach to data protection. We have implemented policies and procedures to ensure we comply with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
radiant-seed is the data controller for personal information collected through our website and in the course of providing our services. This means we determine the purposes and means of processing personal data.
Contact details:
radiant-seed
45 Commercial Street
Manchester, M2 4HQ
United Kingdom
Email: [email protected]
We process the following categories of personal data:
We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
Under the GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. This is commonly referred to as a Subject Access Request (SAR).
You have the right to request that we correct any personal information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten".
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month of receiving it. In some cases, we may need to verify your identity before processing your request.
You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If we do need to transfer data internationally, we will ensure appropriate safeguards are in place to protect your personal data.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Our retention periods are based on business needs and legal requirements. When personal data is no longer needed, it is securely deleted or anonymised.
If you have any concerns about our use of your personal information, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk
We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.